Triple Stone Workwear B.V.

You have the right to a period of 14 days without giving any reason to terminate the agreement. Revoked. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically owns the property Get. In order to exercise the right of withdrawal, you must provide us with a unambiguous statement (e.g. in writing, by post, or e-mail) to withdraw from the agreement. You can use this of the model withdrawal form sent by us, but have been not mandatory. In order to comply with the withdrawal period, it is sufficient to send a notification regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Returning items can only be done under the following conditions:

  • costs for damage (by processing / assembly) are for the consumer
  • with attached labels and stickers if reasonably possible
  • if items are not made to measure or colour-made for you
  • tightly packed (bubble wrap and/or bundled together)
  • preferably provided with fully completed return form (see below)

You can view the item return to our address

Rotterdamseweg 402M
2629HH Delft
Info@ultraknee.nl
T +31 (0) 703244723

Chamber of Commerce number: 74329766
VAT No: NL859858145B01

IBAN: NL55 RABO 0340 5892 48

The costs of the return shipment are at your own expense. Returns are at the risk of the buyer. We therefore always advise you to open the original packaging carefully, so that you can (partly) use it again to return the order. You must take care of the transport of the return shipment yourself. Therefore, always provide a shipping receipt. Print the return form (found here). Please add this form filled in to your return.

We ask you to strive to leave the products unused and – if possible – original undamaged packaging.

Do you have any questions? +31 (0) 70 3244 723 or email us, listed your order number and details.

Consequences of the withdrawal

If you enter into the agreement you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs incurred in as a result of your choice of a method of delivery other than that offered by us. cheapest standard delivery) without delay and in any case no later than 14 days after we have been informed of your decision to terminate the agreement, rescinded from us. We will refund you with the same means of payment as with which you made the original transaction, unless you explicitly has otherwise agreed; in any case, for such a refund, you will will not be charged. We may wait with refund until we have received the goods back, or you has shown that you have returned the goods, depending on which time first.

You must return the goods without delay, but in any case no later than 14 days after the day on which you decide to terminate the agreement has informed us, to be returned to us or to Hand. You are on time if you return the goods before the deadline 14 days has elapsed.

The direct costs of returning the goods are at your expense.

You are only liable for the depreciation of the goods resulting from the use of the goods, which goes beyond what is necessary for the nature, characteristics and operation of the goods of the goods.

This return policy applies only to online purchases on www.ultraknee.nl by private customers.

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